Reserve Releases

Step 1 – Create the release

1. In the left-hand menu, click Reserve Releases.
2. Click Create Reserve Release in the top-right corner.
3. Complete Client, Amount and Fee. If the client has a CR Release Fee on its profile (under Fees), the fee fills in automatically; you can still change it for this release. Notes are optional but recommended.
4. Click Create. The release appears on the Pending tab.

Finding a release

The tabs – Pending, Approved, Funded, Rejected, All – follow the release through its life. The panel on the left filters by client and shows how many each one has.

Step 2 – Edit while it is still pending

Click the Code beside a release to open it. While pending you can change the client, amount, fee and notes. Click Update to save.

1 Status: Pending, so it can still be edited · 2 Edit client, amount and fee · 3 Edit notes

Step 3 – Approve for funding

1 Pick one client first; the checkboxes only appear then · 2 Tick the release · 3 Delete Reserve Release and Move to Rejected · 4 Approve for Funding

1. Pick the client in the left-hand panel, then tick the release. Checkboxes only appear once a single client is selected. Three options appear: Delete Reserve Release, Move to Rejected and Approve for Funding.
2. Click Approve for Funding.
3. Choose the funding method from those set up on the client's profile. You can zero out the payment fee here if needed.
4. Click Approved for Funding and confirm.

1 Funding Instructions: the method set up on the client's profile · 2 Account · 3 Zero Out Payment Fee · 4 Total Net Amount · 5 Approved for Funding

Step 4 – Fund it

Go to Funding, select the batch and click Fund Selected. This finalises the transaction and cannot be changed afterwards.

1 Funding · 2 Fund tab · 3 Payment method · 4 The approved batch, ticked · 5 Selected Amount · 6 Fund Selected (final, cannot be undone)

Related articles

• Funding and Payment Batches