Apply the chargeback
- In the left-hand menu, click Chargebacks. Use the Invoices or Fuel Advances tab depending on what you are charging back.
- Search by invoice number, or filter by client and debtor.
- Tick the invoices you want. Each appears on the right and defaults to a full chargeback. Edit the amount for a partial one – the new balance updates as you type.
- Click Apply Chargebacks and confirm.
Before you confirm
A chargeback is final and cannot be reversed. Check the invoice numbers and amounts on the right-hand panel first.
Related articles
- Chargeback and Refund Fees